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The months ahead bring a busy period for the sector, not least with the first phase of the Renters’ Rights Act coming into force in May. Our March to June schedule covers the topics that matter most, from housing law fundamentals to homelessness support, domestic abuse awareness and more. Whether you’re preparing for legislative change, new to a role, or looking to go deeper on a specific area, there’s something here to support your work.

 

Please note: These courses are delivered exclusively by Shelter and require payment at the time of booking. All of these topics, including additional subjects, can also be delivered as group sessions. Full details are available at the bottom of this email.

Housing law and advice: foundation training

Housing law and advice: a foundation (Part A) – 4 x half-day sessions: Mon 09, Tue 10, Mon 16 & Tue 17 Mar, pm | Mon 20 – Thu 23 Apr, am | Tue 19 – Fri 22 May, pm | Mon 15 – Thu 18 Jun, pm
Housing law and advice: a foundation (Part B) – 4 x half-day sessions: Mon 16 – Thu 19 Mar, pm | Mon 27 – Thu 30 Apr, am | Tue 12 – Wed 13 May, full days | Tue 02 – Fri 05 Jun, pm

Homelessness training

Homelessness law: introductory: Wed 11 – Thu 12 Mar, pm | Thu 19 – Fri 20 Mar, am | Tue 14 Apr, full day | Tue 19 – Wed 20 May, pm | Tue 09 – Wed 10 Jun, am
Introduction to housing and homelessness (for non-housing advisers): Tue 31 Mar, am | Tue 09 Jun, pm
Homelessness case law: update: Thu 26 Mar, am
Challenging and making homelessness decisions: Wed 04 – Thu 05 Mar, pm | Tue 16 – Wed 17 Jun, am
Immigration status and eligibility for housing: Tue 31 Mar, am | Tue 02 Jun, pm
Homelessness and allocations law: advanced: Wed 25 Mar, full day | Tue 05 – Wed 06 May, am | Tue 16 – Wed 17 Jun, pm

Housing options training

Young people and accommodation: Wed 24 Jun, am
Students and housing: Wed 01 – Thu 02 Apr, pm
Housing law roundup: Mon 13 Apr, pm
Prisoners’ housing rights: Thu 19 Mar, pm | Thu 04 Jun, pm

Renting training

Tenancy status and rights: Wed 29 – Thu 30 Apr, am
Landlord and tenant law: introductory: Tue 23 – Wed 24 Jun, pm

Possession and eviction training

Mortgage repossessions: Wed 25 – Thu 26 Feb, am | Thu 25 Jun, full day

Domestic abuse training

Domestic abuse awareness: Wed 25 Feb, pm | Tue 02 Jun, am
Domestic abuse and housing: Tue 03 – Wed 04 Mar, pm | Tue 05 – Wed 06 May, am

Health, multiple and complex needs training

Understanding neurodiversity: Tue 05 May, am
Housing and mental health: Wed 18 – Thu 19 Mar, am | Tue 19 – Wed 20 May, am
Hoarding behaviours: Wed 11 Mar, am | Thu 23 Apr, pm | Wed 24 Jun, pm
The Mental Capacity Act 2005: Wed 18 – Thu 19 Mar, am
The Care Act and housing: Tue 21 Apr, am | Thu 18 Jun, pm
Cuckooing and vulnerable people: Wed 22 Apr, pm

Housing conditions training

Awaab’s law: hazards in social housing: Thu 07 May, am
Houses in multiple occupation licensing: Thu 16 – Fri 17 Apr, am
Disrepair and housing conditions: Tue 14 Apr, full day | Tue 02 – Wed 03 Jun, am

Benefits training

Welfare benefits for older people: Tue 10 Mar, pm | Tue 16 Jun, pm
Housing benefit for supported accommodation: Wed 29 Apr, pm | Thu 18 Jun, pm
Welfare benefits overview: Thu 02 Apr, am | Tue 12 May, pm | Wed 17 Jun, am
Introduction to housing costs in universal credit: Tue 28 Apr, pm
Personal Independence payment: Wed 10 Jun, pm
Universal credit overview: Thu 26 Feb, pm | Thu 30 Apr, am | Tue 09 Jun, pm
Welfare benefits update: Wed 06 May, pm

Debt and money training

Introduction to financial capability and debt advice: Tue 12 May, am | Fri 26 Jun, pm
Seminar: vulnerability in debt collection and enforcement: Tue 05 May, am

Professional skills training

Trauma risk management: Tue 03 Mar, am
Professional boundaries: Wed 04 Mar, am | Wed 29 Apr, am | Thu 30 Apr, pm | Thu 18 Jun, am
Handling challenging situations: Mon 23 – Tue 24 Mar, am | Wed 06 – Thu 07 May, am | Wed 17 – Thu 18 Jun, pm
Motivational interviewing skills: Thu 26 – Fri 27 Mar, am
Maximising your negotiation and influencing skills: Tue 31 Mar, pm
Time management: Thu 14 May, am
Customer care and telephone skills: Wed 25 Feb, pm | Tue 03 Mar, am | Wed 13 May, pm
Casework skills for prevention and advice services: Thu 30 Apr, am
Assertiveness: Thu 14 May, am
Safeguarding for call handlers: Tue 12 May, am

Leadership and management training
Managing wellbeing at work: Wed 18 Mar, pm

How to book on scheduled training

You can book individual places on our March – June webinars by clicking the relevant date above.

Not booked with us before?

You can register for a training portal account where you can book training courses, events, and order e-learning courses. Visit our how to book page to get started.

Arranging group training

If you have a group to train, we can deliver private sessions on any of our topics, either online or face-to-face. Face-to-face group training can be delivered at a time and location of your choice, to groups of up to 18. Alternatively, online group training can host up to 20 delegates.

Need something more tailored?

We can work with you to create the ideal programme. It’s a cost-effective way to upskill a larger team with customised training to meet your specific needs. For all group training enquiries or a quote, complete the contact us form, email us, or call 0344 515 1155.


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