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Dear Albert

  • Support Services
  • Alcohol and Drugs
Providing a holistic mix of recovery focused options including Mutual Aid, professional group process, 1-2-1 sessions, family consultations, creative therapies and social activities, all in a caring & supportive environment.
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Help The Homeless

  • Advice
  • Support Services
Help the Homeless (HtH) Leicester truly believe that their services change and transform multiple lives for the better. The organisation provides support and advocacy at the earliest opportunity to achieve the prevention of homelessness and the relief of homelessness within our city and beyond. HtH strive to provide what does not already exist and to maximise the utilisation of other available services.
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After 18

  • Advice
  • Support Services
  • Young People
  • Refugees and Asylum Seekers
After18 was founded in 2013 in response to the rising number of unaccompanied children in Leicester who were asking for support when they turned 18. After18 reach out and assist them with accessing mainstream services, at the same time as listening to their needs and working with them to develop our services. Over the last ten years, they have shaped our education project, identified the need for a young women’s group and inspired our summer activity programme.
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Centre Project

  • Advice
  • Housing Advice
  • Art and Crafts
  • Food Bank
The Centre Project is a local charity based in Leicester City Centre that supports vulnerable people in the community. We aim to reach those who are most excluded from our society to reduce isolation and promote wellbeing. The Centre Project is a place where those who are alone and socially isolated can find acceptance, a sense of belonging and renewed purpose.
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City of Sanctuary

  • Advice
  • Refugees and Asylum Seekers
We offer a range of vital services and wider enrichment opportunities to asylum seekers and refugees: a central Hub with welcome, support services and lunch, ESOL classes as well as exercise and textile sessions.
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Community Advice and Legal Service

  • Advice
  • Debt Advice
  • Housing Advice
  • Immigration Advice
Providing free, independent, confidential and quality-assured legal advice services to individuals across the area of benefit, for the advantage of the public, subject to funding constraints.
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Charity Link

  • White Goods and Furniture
Charity Link help local people who are experiencing poverty, hardship and crisis by providing basic items that most of us take for granted, such as a bed to sleep in, a cooker to prepare a hot meal or even food to eat!
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Citizens Advice Bureau Leicestershire

  • Advice
  • Debt Advice
  • Housing Advice
  • Immigration Advice
Citizens Advice LeicesterShire is an independent local charity serving the communities of Leicester and Leicestershire.
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Christians Against Poverty

  • Advice
  • Debt Advice
  • Housing Advice
  • Immigration Advice
Providing free, independent, confidential and quality-assured legal advice services to individuals across the area of benefit, for the advantage of the public, subject to funding constraints.
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Housing Options

  • Accommodation
  • Advice
  • Emergency
  • Family
  • Single
  • 18-25
  • Housing Advice
Leicester City Council’s Housing Options Service offers a wide range of housing services to the people of Leicester City.
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Leicester Probation Office

  • Criminal Justice
Leicester Probation Office, is a probation contact centre, within the East Midlands region.
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Job Centre Plus

  • Benefits
Job Centre Plus provides services to those looking for employment and to those requiring financial assistance due to lack of employment.
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Jasmine House

  • Accommodation
Jasmine House is a Leicester based charity working with female survivors of sexual abuse, sexual violence and rape. Working in the sector for over 30 years, we have seen an ever increasing demand for our services.
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Homeless Mental Health Service

  • Health
  • Mental Health
Drop in The Y 165 Granby Street Leicester LE1 6FE
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Hits Home Trust

  • Accommodation
  • Single
  • 18-25
HITS Homes Trust has been established since 1981 to provide supported housing to young people aged between 16 and 25 years old.
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Heathfield House

  • Single
Heathfield House is Supported Housing is a project that accommodates homeless adults aged 25+ who have low to medium support needs and can live independently . The scheme consists of fully furnished 24 one bedroom flats. All tenants are responsible to pay all their own utility bills and the shortfall in council tax.
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Freedom Youth Club

  • Young People
  • Refugees and Asylum Seekers
Social drop-in sessions for 13-19 year olds, targeting mainly unaccompanied asylum seeking young people, those with leave to remain and new arrivals.
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Emmaus Leicestershire

  • Accommodation
  • Advice
  • Emergency
  • Single
  • Employment and Training
Our charity provides a home and work opportunities for people who have experienced homelessness, in the Leicestershire and Rutland area. We raise funds by running our Emporium charity shop in Hinckley.
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Daydreamer Project

  • Advice
  • Employment Advice
  • Food Bank
The Daydreamer Project is an ongoing social experiment, combining individuals from a variety of demographic and socioeconomic backgrounds in a single work-based environment, providing the opportunity to showcase their skills and talents to create a lasting career for themselves.
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Clockwise Credit Union

  • Advice
Clockwise was established in 1992 as ‘Highfields Community Credit Union’; an anti-poverty initiative of the churches in Highfields. A credit Union is also a not-for-profit organisation, our focus is on improving the financial well-being of our members and helping the local community.
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Action Homeless

  • Accommodation
  • Support Services
  • Family
  • Single
Action Homeless is a thriving local Charity (No.702230) and social enterprise committed to breaking the cycle of homelessness in Leicestershire. Action Homeless have been based in Leicester for 50 years and help individuals and families from across the city and county. Most services form part of Leicester’s Homelessness Pathway and should be accessed via Leicester City Council’s referral route, however, a small number of services can be accessed directly. If you’d like to chat to someone about these further, please contact us.
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New Futures

  • Advice
  • Health
  • Mental Health
  • Sexual
New Futures Project work with Women and Young People in the Leicester, Leicestershire and Rutland area; who are at risk of or who are being sexually exploited. We have extended our services to provide support to women made particularly vulnerable to sexual exploitation, coercion or abuse.
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No.5 Hill Street

  • Advice
  • Health
  • Support Services
  • Housing Advice
  • Alcohol and Drugs
  • Hot Meal
  • Access to the Internet
  • Shower Access
No5 is a recovery hub for street drinkers or people vulnerably housed with alcohol and/or drug issues. Support available range from, alcohol and substance misuse interventions, mental and physical health interventions. Support with engaging with statutory agencies also shower, laundry and mailbox facilities.
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Leicester HomeChoice and Housing Register

  • Accommodation
Leicester HomeChoice is a choice-based lettings scheme, where council and housing association partners advertise their available properties to rent. Applicants looking for affordable housing can browse through available properties and choose a number of properties they wish to be considered for.
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Inclusion Healthcare – Inclusion Practice

  • Health
  • Mental Health
  • Sexual
  • Alcohol and Drugs
The Inclusion Practice provides primary health care for people who are homeless, rough sleeping, vulnerably housed, in temporary accommodation or marginalised in Leicester city. Inclusion Healthcare are rated as "Outstanding" by CQC, we take pride in delivering the highest quality care to people who are often socially excluded. High quality primary healthcare for homeless and other marginalised people in Leicester.
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Information Sheet: Money Advice

  • Advice
  • Debt Advice
  • Money
An information sheet on places to get advice with money in Leicester & Leicestershire.
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Turning Point

  • Health
  • Alcohol and Drugs
Turning Point Leicester is the integrated substance use service, here to meet the needs of the city's residents and offer support for drug and alcohol use.
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Emergency Dental Care

  • Health
  • Dental
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Leicester LGBTQ Centre

  • Advice
  • LGBTQ+ Advice and Support
Leicester Lesbian Gay Bisexual and Transgender Centre is a voluntary organisation established to support lesbian, gay, bisexual and transgender people in Leicester, Leicestershire and Rutland.
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Leicester Adult Social Care

  • Advice
  • Adult Social Care
The aim is to arrange personal care for people so that they can live independently in their own homes for as long as they want to or are able to. We also help people to arrange their own support.
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Lamp Mental Health Advocacy

  • Health
  • Mental Health
We provide Health Advocacy Support with Access to Mental Health Services provided by Primary Care (GPs) or Specialist Mental Health Services from Psychiatry and the Community Mental Health Teams. Currently, we only provide Health Advocacy in Leicester City. Peer Advocacy, a service for informal patients (those not under a mental health section) on an acute ward setting (Bradgate Unit). Our Volunteers are fully trained and supervised with personal experience of mental health services.
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Leicestershire Sexual Health

  • Health
  • Sexual
Full sexual health services which are free, friendly, confidential services. We can check for all sexually transmitted infections, offer HIV testing, advice & support around a range of issues, and a Hep B vaccination programme. No-one will be contacted with details of your sexual health test without your permission.
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LOROS

  • Health
  • End of Life Care
LOROS is a registered charity with an Inpatient Unit comprising of 31 beds and Outpatient facilities.
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One Roof Leicester

  • Accommodation
  • Emergency
  • Single
One Roof Leicester provides accommodation and support to single people who are homeless, including destitute refugees and EU migrants and refused asylum seekers.
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Open Hands

  • Advice
  • Support Services
  • Hot Meal
  • Food Bank
  • White Goods and Furniture
One Roof Leicester provides accommodation and support to single people who are homeless, including destitute refugees and EU migrants and refused asylum seekers.
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Midland Llangar Seva Society

  • Support Services
  • Hot Meal
MLSS is here to serve humanity, and given our nature there are so many ways in which we support both individuals and families through our outreach work. We’re determined to provide 360-degree support and ensure we are looking after both the physical and mental wellbeing of our service users.
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St Mungos Recovery College

  • Advice
  • Single
  • Employment Advice
  • Employment and Training
Delivered in partnership with Leicester City Council, local businesses and the community, the St Mungo’s Recovery College offers courses that have been co-designed by peers, community volunteers and college staff.
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Leicestershire Cares

  • Advice
  • Young People
An inclusive and safe Leicester, Leicestershire and Rutland where nobody is left behind, and all children and young people are supported to reach their full potential.
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Charter signatories