service category: Advice | Leicester Homelessness Charter
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July 7, 2025

I am struggling with money, bills or debt

  • Money and Finance
  • Debt Advice
  • Benefits
  • Money
If you are in debt, worried and don’t know what to do contact the National Debt Helpline If you feel threatened by someone who has lent you money contact Stop Loan Sharks If you need to open a bank account – the local credit union Clockwise make it easy even if you haven’t got the …
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September 12, 2024

After 18

  • Advice
  • Support Services
  • Young People
  • Refugees and Asylum Seekers
Service Overview Minimum Age 18 Maximum Age 25 Restrictions   Relevant People Groups Female, Male, Refugees, Single, Young People. Who Is This Service For? Young refugees in Leicester. Opening Times Monday   Tuesday   Wednesday   Thursday   Friday   Referral Procedure No referral needed.
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June 27, 2025

British Red Cross : Refugee Support

  • Advice
  • Support Services
  • Refugees and Asylum Seekers
  • Immigration Advice
The service helps people navigate complex legal systems, access essential services, and avoid crises like homelessness, destitution, and exploitation. It also collaborates with other Red Cross teams (e.g., Family Tracing, Anti-Trafficking) and local partners across the East Midlands to promote integration and community support. Opening Hours 10am – 3pm on Mondays, Tuesdays, Thursdays, and Fridays …
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September 13, 2024

Centre Project

  • Advice
  • Housing Advice
  • Art and Crafts
  • Food Bank
Service Overview The Centre provides a decent meeting place where those people at risk of isolation can come and go freely, meet people and make friends. The Centre has a calm and friendly atmosphere aimed at improving social skills, increasing self-esteem and self-confidence. Opening Times Monday 10am – 1pm (Food Bank) Tuesday 10.30am – 12.30pm …
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September 13, 2024

Christians Against Poverty

  • Advice
  • Debt Advice
  • Housing Advice
  • Immigration Advice
Service Overview Christians Against Poverty are a national organisation who are passionate about lifting people out of debt and poverty through our award winning debt help service and money management course. Opening Times Monday 9am – 5pm Tuesday 9am – 5pm Wednesday 9am – 5pm Thursday 9am – 5pm Friday 9am – 4.30pm Referral Procedure …
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September 14, 2024

Citizens Advice Bureau Leicestershire

  • Advice
  • Debt Advice
  • Housing Advice
  • Immigration Advice
Service Overview Citizens Advice Leicestershire provides free, independent, confidential and impartial advice to help people to deal with the problems they face. We’re here for everyone. Opening Times Monday 9am – 4.30pm (Phone only) Tuesday 9am – 4.30pm (Phone only) Wednesday 9am – 4.30pm (Phone only) Thursday 9am – 4.30pm (Phone only) Friday 9am – …
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September 14, 2024

City of Sanctuary

  • Advice
  • Refugees and Asylum Seekers
Service Overview City of Sanctuary offer a range of vital services and wider enrichment opportunities to asylum seekers and refugees: a central Hub with welcome, support services and lunch, ESOL classes as well as exercise and textile sessions. Opening Times Monday Tuesday Wednesday 11am – 2pm Thursday Friday Referral Procedure To find out more go …
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September 14, 2024

Clockwise Credit Union

  • Advice
  • Money
  • Set up Bank Account
Service Overview Clockwise is a fair, responsible and people focused credit union providing a wide range of money products and services that can help you budget and pay your bills. What sets us apart from mainstream banking institutions is that we are a not for profit co-operative organisation. This means that money that members make …
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September 12, 2024

Community Advice and Legal Service

  • Advice
  • Debt Advice
  • Housing Advice
  • Immigration Advice
Service Overview The Community Advice and Law Service offers advice in Housing, Debt and Welfare Benefits. CALS offers advice to members of the public through casework and telephone advice, representation at court, financial capability. Opening Times Monday 9am – 5pm Tuesday 9am – 5pm Wednesday 9am – 5pm Thursday 9am – 5pm Friday 9am – …
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September 15, 2024

Emmaus Leicestershire

  • Accommodation
  • Advice
  • Emergency
  • Employment and Training
Service Overview Our charity provides a home and work opportunities for people who have experienced homelessness, in the Leicestershire and Rutland area. We raise funds by running our Emporium charity shop in Hinckley. We currently have space to accommodate up to 16 people at our accommodation in Hinckley, Leicestershire. Everyone has their own bedroom, and …
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September 15, 2024

Freedom Youth Club

  • Young People
  • Refugees and Asylum Seekers
Service Overview Social drop-in sessions for 13-19 year olds, targeting mainly unaccompanied asylum seeking young people, those with leave to remain and new arrivals. Activities include Table Tennis, Pool, Snooker, Table Football, Various sporting activities and Creative Workshops. We hold consultative meetings with the young people, on an ongoing basis, do determine what their needs …
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September 15, 2024

Heathfield House

  • Accommodation
  • Tenancy Management and Move On
Service Overview The scheme promotes temporary independent living for homeless adults aged 18+. All flats are fully furnished. Opening Times Monday 9.00am – 4.30pm Tuesday 9.00am – 4.30pm Wednesday 9.00am – 4.30pm Thursday 9.00am – 4.30pm Friday 9.00am – 4.00pm Referral Procedure Tenants are required to be referred to the project from Leicester City Housing …
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September 3, 2024

Help The Homeless

  • Advice
  • Support Services
Service Overview Minimum Age 18 Maximum Age No upper limit Restrictions Those already in settled accommodation. Relevant People Groups Who Is This Service For? Single people who are homeless in Leicester. People who are homeless, at risk of homelessness or newly accommodated after homelessness in Leicester. Opening Times Monday 9.30am – 5pm (Appointment only) Tuesday …
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September 15, 2024

Housing Options

  • Accommodation
  • Advice
  • Family
  • Emergency
  • 18-25
  • Housing Advice
Service Overview Leicester City Council’s Housing Options Service offers a wide range of housing services to the people of Leicester City. If you are homeless in Leicester this is where you make your homeless declaration and will be advised on whether you are entitled to temporary accommodation. It can be often worth taking an advocate …
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September 15, 2024

Job Centre Plus

  • Benefits
Service Overview Job Centre Plus provides services to those looking for employment and to those requiring financial assistance due to lack of employment. Opening Times Monday 9.00am – 5.00pm Tuesday 9.00am – 5.00pm Wednesday 9.00am – 5.00pm Thursday 9.00am – 5.00pm Friday 9.00am – 5.00pm Referral Procedure To make a new claim just ring 0800 …
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September 15, 2024

Leicester Probation Office

  • Criminal Justice
Service Overview Leicester Probation Office, is a probation contact centre, within the East Midlands region. Opening Times Monday 9.00am – 5.00pm Tuesday 9.00am – 5.00pm Wednesday 9.00am – 5.00pm Thursday 9.00am – 5.00pm Friday 9.00am – 4.30pm
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May 27, 2025

Trade

  • Advice
  • Health
  • Support Services
  • LGBTQ+ Advice and Support
  • Sexual
Service Overview Trade is an LGBTQ+ health and wellbeing charity based in Leicester City Centre and working across Leicester, Leicestershire and Rutland. We also provide support to any affected by HIV, and people who experience inequalities in relation to sexual health (including asylum-seekers). We host a weekly sexual health clinic from our office and can …
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September 15, 2024

Information Sheet: Money Advice

  • Advice
  • Debt Advice
  • Money
Signposting to help with questions & problems about money 
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September 15, 2024

Leicester LGBTQ Centre

  • Advice
  • LGBTQ+ Advice and Support
Service Overview Leicester Lesbian Gay Bisexual and Transgender Centre is a voluntary organisation established to support lesbian, gay, bisexual and transgender people in Leicester, Leicestershire and Rutland. As the LGBTQ hub for connection, celebration, and support, we aim to co-create transformative, sustainable services that break new ground and empower every LGBTQ+ individual to flourish. Monday …
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